Not currently available
Thanks for your interest, but I am not currently looking for a new position. Of course, if you have an offer I can't refuse, Check out my resumé, and contact me at or on LinkedIn. I bridge the gap between UX and development. I have 25 years experience in creating, launching and maintaining web applications and websites.
I am particularly interested in information architecture (IA) and the functional user experience (UX) design of complex workflows in long-life applications.
Most recently, I lead the user experience of web and mobile applications at fintech startup Tongo Financial.
You can read about my full work experience in my resumé, available as a PDF. It tells you all about my previous lives.
Since 2014, I have specialised in User Experience and Interaction Design. In that time, have worked on several enterprise-sized web applications, and at one startup.
At Tongo, we created a new range of products to aid the self-employed manage the gaps between their commissions. I was part of the team that designed and built the initial versions of the applications that the business runs on.
First, we built a Dashboard and self-service web app, through which customers sign up and manage their accounts.
We identified that over 80% of our users were visiting on a mobile device. With this in mind, many screens in the web app were designed for mobile, and the decision was made not to pad them with extraneous visual affectations when viewed on a large screen.
Next, a back-of-office admin system used by our staff, such as underwriters and customer support agents to run the business. This is not shown, due to containing proprietary information. I worked with an external graphic designer to polish this interface.
iOS and Android apps
Most recently I have produced designs for the iOS and Android apps, as we identified native functionality which could not betaken advantage of via browser.
As a startup spinning up a completely new product and the technology to support it, we iterated often. We also went through a rebranding, and several different potential company names and Corporate IDs were provided by our marketing firm. This is a selection of supporting materials from the 2 years spent building and launching Tongo.
Most of my time at Studio Designer was spent on Studio Core, the accounting and project management software. Embedded in a fully-remote, high performance development team, we launched version 2.0 of the product, replacing the Salesforce-based Studio Webware with a 100% custom software stack.
Most of my output was in the form of wireframes, user flows, and interactive prototypes.
Alongside Core, I worked on sister products like Client Portal, a client self-service application.
The Vendor Portal was a doomed enterprise that required some quick thinking and action. It had a very long gestation period that produced the wireframe at top left and many rejected designs. These were enough to decide to build the product.
The Senior Director of Engineering and I built and launched the Portal in under two months with limited requirements, applying best practices in lieu of any design or detailed workflows. As it contained everything we needed to build a rich site, I selected Kendo UI, then learned it and implemented it in HTML and CSS.
ACGI provided Association Management (AMS) and Certification to clubs and associations, from five member group medical professionals to the PGA. I was embedded in their development team, working on the base version of Association Anywhere, from which all custom installations were derived.
One project with a huge amount of reach was the complete redesign of the Association Anywhere navigation. A complex information architecture for over 1,400 pages.
Other, less glamorous projects included an initiative to integrate Social Media logins with the self-service portal used by association members.
Regent's main product was Regent Enterprise Management, a SaaS suite for managing and dispersing financial aid to students.
The Student Financial Calculator would accurately predict the cost of attending college for a student, and show any available grants or loans, providing a final, out-of-pocket price for attending school.
Due to the functional complexity of most screens, Much background material was produced.
This was a beast of a project: to provide a heuristic review of the entire Regent Enterprise Management software suite. It turns out that groups of developers doing their very best with no UX guidance for over a decade leads to a lot of issues.
How I Work
I have been happily working remotely for most of the last eight years. I live in beautiful Yellow Springs, OH with my wife, five cats and a pit bull. I prefer to work on Macs, where I have access to a command line and a good-looking UI. I work mostly in Sketch and Axure Pro, with side trips to code in WebStorm and I dip into Figma and Adobe Creative Suite as required.
In case you missed it, here's another link to my resumé.
Talk to Me
Maybe you'd like to talk to me. You can email me at or message me on LinkedIn. Recruiters: If you are approaching me about a job, I'm only interested in full-time employment, 100% remote, and you should disclose the salary range when you contact me.